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Pinnacle Insurance Group of Indiana’s Jane Shipley Recognized with the IIAI Distinguished Customer Service Award

Crown Point, Indiana (PRWEB) December 23, 2011

As the new year is approaching, many businesses and employees begin to reflect on the past year and how they can make improvements in the future. Jane Shipley, AAI, IACSR of Pinnacle Insurance Group of Indiana, Inc., has set the tone for the Indiana insurance company, as she was recently given the Independent Insurance Agents of Indiana’s (IIAI) Distinguished Customer Service Award.

The award is named in memory of Ethel Heckman, the IIAI’s Director of Administration from 1948 to 1983. The criterion of this award recognizes an employee of a member agency who demonstrates and values loyalty, dedication to achievement of results and continued professional growth. Shipley received outstanding scores in the areas of production, customer service, claims management and automation. She has a strong insurance education base, as is evidenced by her attaining the AAI and IACSR designations. In addition to her CSR duties, Jane oversees a book of business and actively seeks to continue to grow that book by cross-selling and working to obtain more clients through networking, local civic and community activities and electronic marketing.

State Auto Insurance Companies of Indianapolis, IN sponsored the award and recognized Shipley at the IIAI Achievement Award Recognition Dinner at the Westin Hotel, which was also the location of the IIAI Annual Convention and Tradeshow. The IIAI is a trade association representing over 800 independent insurance agencies in the state of Indiana. The association was formed so insurance agents and insurance consumers have a unified voice in government and can share common goals and information. Among the numerous services IIAI provides to its membership are over 100 continuing education seminars across the state annually, offering over 30 property and casualty programs and over 20 Life/Accident/Health self study programs. IIAI’s education opportunities provide increased knowledge and insurance license continuing education credits to independent insurance agents in Indiana.

Pinnacle Insurance Group is proud to have Shipley as a part of the team at the Indiana insurance company and encourages local residents to experience its agents’ customer service firsthand. After all, the new year will require individuals and businesses to review their insurance policies!

About Pinnacle Insurance Group:

Established in 1942, Pinnacle Insurance Group is a full service, independent Indiana insurance company, proudly providing unparalleled customer experience along with free saving analysis services. For almost 70 years, Pinnacle Insurance Group has worked hard to build a solid, knowledgeable community of Indiana insurance specialists and insurance carriers. We specialize in the South Shore area, offering not only Indiana insurance but Illinois insurance and Chicago insurance as well. Pinnacle Insurance Group welcomes you to join our community and learn about our extensive Indiana insurance options.


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