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Press release: HelpSmith 3.3: Improved Unicode Support and New Multi-Media Features

HelpSmith, a help authoring tool that combines a professional feature set, slight learning curve and comparatively low price, continues to receive new features, providing its users with up-to-date technologies and standards in help authoring.

One of the most important requirements for modern help authoring software is the ability to work with multiple languages due to support of the Unicode standard. HelpSmith 3.3 introduces improved support for Unicode: now not only the built-in word processor allows you to type text in multiple languages simultaneously, but all text controls that store numerous parameters of a help project. Such an approach meets the today’s highest software standards and makes it easy to create, distribute, and view help projects written in different languages.

Another useful enhancement of HelpSmith 3.3 is the possibility to insert Flash and QuickTime animations. In help files video is used along with screenshots to provide better illustration of the corresponding topic. Both Flash and QuickTime formats are now supported with HelpSmith (as well as some other formats: AVI, MPG, etc.). Thus, a technical writer can insert video content directly to the text of help topics the same way as he/she would do with usual graphical images.

The version 3.3 of HelpSmith also includes other improvements. It fixes an issue faced by users of the Google Chrome web browser. Due to security restrictions introduced by Google in recent releases of Chrome, Web Help systems refused to work correctly when running from a local machine. At the same time, it was not a problem to access the same help system with Chrome when it was located on a web server. Fortunately, the developers of HelpSmith have found a solution, so Web Help working from a local machine is now compatible with Google Chrome as well.

“In HelpSmith 3.3 we’ve implemented features most frequently requested by our users. These are new possibilities for working with video, full Unicode support in the entire environment, better security and compatibility with all modern browsers, and so on. This product update makes it possible for us to say that HelpSmith follows the today’s highest standards in the field of help authoring,” said Eugene Ivanov, Divcom Software.

Pricing and Availability
HelpSmith 3.3 runs under Windows 2000/XP/2003/Vista/7. A single-user license costs $120 USD. Discounts for volume buyers are available. Customers who purchased HelpSmith 3.x are entitled for the free upgrade. Further information on the product, as well as its free trial edition, is available at

About Divcom Software
Founded in 2001, Divcom Software is a privately-held software developer specializing in help authoring solutions. Its products are developed to solve their tasks in the easiest possible way. The company is a member of the Intel(R) Software Partner program and its customer-base includes many world-known names such as Microsoft, Intel, General Motors, Toshiba, Alcatel, Hitachi, Dell, Siemens, and other notable companies.

Please, let us know if you have questions or would like any additional information on HelpSmith 3.3. Contact Eugene Ivanov at [email protected] A registration key to HelpSmith 3.3 is available upon request to all editors considering a review.

Product page link:
Direct download link: (18 MB)
Press Room:
E-mail: [email protected]

Contact information:
Contact: Eugene Ivanov
Title: Project Manager
Company: Divcom Software
E-mail: [email protected]
Tel.: +7 963 534 5490

Postal address:
Pacific Business Centre
Att: Divcom Software
#101 – 1001 W. Broadway
Suite 381
Vancouver, BC V6H 4E4

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