VIACLOUD SELECTS REDKNEE’S BILLING AND CUSTOMER MANAGEM ENT SOLUTION TO LAUNCH ITS OPERATIONS IN UK
Redknee’s real-time billing and settlement solution enables MVNOs to deploy and manage their own billing, settlement and customer care facility in order to have more control and flexibility over the customer experience. Redknee’s converged platform enables operators with the flexibility to launch new business models in order to grow new revenue streams. Redknee’s solution will also manage Viacloud’s partner, customer care and interconnect requirements as it increases its partners and launches MVNOs from its platform as a Mobile Virtual Network Aggregator. During the selection process, Viacloud was particularly impressed by Redknee’s reputation to quickly deploy and launch its solutions and the success it has achieved with other Tier 1 and MVNOs.
"We are committed to providing innovative solutions to our clients and selected Redknee for its reputation in successfully launching into competitive markets and gain market share."
In addition to the flexibility and scalability for service providers to support MVNOs from their Redknee platform, Redknee’s real-time converged billing platform will enable Viacloud to offer the benefits of real-time promotions, reduced operating costs and advanced customer care to MVNOs quickly and effectively.
"We are pleased to be supporting Viacloud’s growth strategy. Redknee’s flexible and open solutions are empowering enterprising service providers to enhance the customer experience and launch more innovative services in order to differentiate themselves. At Redknee, we believe that customer insight, flexibility to offer competitive services and a robust subscriber experience will be essential to driving profitable growth for these customers, and continue to invest in our solutions to support them."
SOURCE Redknee Solutions Inc.