BRUSSELS February 2, 2011
– Rentabiliweb Becomes RueDuCommerce’s Provider for All of the Online Retailer’s Telephone Services
For RueDuCommerce, Rentabiliweb now handles all incoming (customer services, after sales support, online telephone orders, order tracking, delivery and more) and outgoing (management of the VoIP company telephone system for all Group employees) telephone services.
Rentabiliweb also offers optimized solutions enabling its customers to manage responsive SMS alerts for sales teams and to immediately handle emergencies and inform on-call technical staff.
"By entrusting us with the management of all of its telephone services, RueDuCommerce, a key player in online shopping, is acknowledging Rentabiliweb’s unique expertise," explains Nordine Ouriachi, the Rentabiliweb Group’s Director of Sales and Marketing. "Indeed, our group is today able to meet the every need of today’s online merchants, from company telephone systems to after-sales to payment. On top of this, our statistical tools also enable our partners to very precisely sort and categorize their users and build a truly optimized, high-performance CRM database."
"Seeking a reliable and efficient partner able of seamlessly managing hundreds of thousands of annual contacts, RueDuCommerce has chosen Rentabiliweb to operate its telephone services," declared Gauthier Picquart, CEO of RueDuCommerce Group.
December 2010 January 2011
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Founded in 2002, The Rentabiliweb Group offers Internet professionals and webmasters the largest platform of website traffic monetization services, namely payment and micropayment solutions. It also runs affiliate programs, offers online advertising space brokerage and interactive voice services for offline media and provides renowned expertise in loyalty programs and Direct Marketing.
Rentabiliweb is also one of the premier French-language publishers, with a package of services spanning the full range of mass-market entertainment, from community services, family games and services for the general public to recommendations for Internet users, personal ads, dating services, women’s content, humor and more.
Paris Europe Canada Asia EUR 65 million EUR 7.5 million
Rentabiliweb is also a socially responsible company in its sectors of activity, strictly applying the ten principles laid out by the UN Global Compact.
Corporate Communications IMAGE SEPT Anne Auchatraire [email protected] Claire Doligez [email protected] +33-1-53-70-74-70 Financial - Investor Communications CALYPTUS Mathieu Calleux +33-1-53-65-37-91 [email protected]