NEW YORK Feb. 1, 2011
Utility Billing and Customer Information Systems in the Age of the Smart Grid: Market Analysis and Forecasts
Over the next few years, this massive upgrade will be accompanied by fundamental shifts in the competitive landscape for utility CIS and billing. While Customer/1 is the leading system in use today, many smart grid utilities will have no choice but to fully replace it. As it phases out from the competitive landscape, Customer/1 will leave a vacuum that established vendors, such as SAP and Oracle, are eager to fill. The vacuum also attracts new entrants from the telecommunications CIS and billing world, such as Convergys and others.
the United States
Key questions addressed:
Are utilities ready to transform their CIS and billing system, and why?
Which vendors should benefit from utilities’ CIS and billing systems transformation?
How big is the CIS market for software vendors?
Do telecom CIS and billing system vendors have a chance to succeed in this market?
What do key players need to do in order to get a share of this market?
Who needs this report?
Utility CIS and billing software vendors
Telecom CIS and billing software vendors
Consulting and systems integration firms
AMI and MDMS integrators
CIS and billing outsourcing services vendors
Regulators and other government agencies
To order this report:
Email: [email protected]
Intl: +1 805-652-2626