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Ricoh Accelerates Business Shift With Global Managed Document Services Expansion

TOKYO LONDON NEW YORK Jan. 20, 2011 Tokyo London New York Ricoh Company, Ltd. $300 million USD Managed Document Services

New Research Reveals C-Suite Mistakenly Believes Document-Related Costs are Insignificant

$250 million USD $6 million USD Angele Boyd

Ricoh also unveiled new research from a series of global focus groups and surveys with C-suite executives and senior IT managers. The research, conducted in partnership with IDC, found that while businesses are aware that they need to gain more insight into their information and document workflows, they continue to have little understanding of the specific amount of money spent in this area. This is largely attributed to the lack of consolidation of both observed and unobserved costs and fragmented distribution of these costs across different departments within the organization.

In addition, there is low awareness among executives of the positive impact a document management strategy could have on the business, including how much could be saved and the overall impact on the bottom line.

Harnessing the power of information contained in documents and processes as a core company asset is critical since the way organizations communicate and conduct business is changing at an unprecedented pace. Ricoh’s accelerated shift to services, with a strong focus on MDS, will help customers to become more responsive to the continual flow of information as they address the changes in their industries.

Shiro Kondo

A Holistic Approach

$3.3 billion USD

Investments will focus on reinforcing Ricoh’s key strengths and leadership including:

  • adaptive customer-focused Prosci’s ADKAR® ITIL®
  • holistic, vendor-agnostic approach to information, infrastructure and process management.
  • industry’s largest direct sales and services organizations

click here.

*Projected annual savings in document management costs for a typical company of this size based upon IDC research and select Ricoh MDS engagements.  Individual company results may vary and actual cost savings are not guaranteed.

Ricoh Company, Ltd.

Europe Asia/Pacific China Japan 2,016 billion yen $21 billion USD March 31, 2010

Ricoh’s Managed Document Services (MDS)

IDC Gartner

© 2011 Ricoh Company, Ltd.  All rights reserved.  All other company or product names, and trademarks are the property of their respective owners.

Ricoh Web Site:



Linda Montefusco

Nicole Bott

Ricoh Americas Corporation


(973) 882-2172

(212) 931-6168

[email protected]

[email protected]


Janice Gibson

Javier Diez-Aguirre

Ricoh Europe PLC

Ricoh Europe PLC

+44 (0) 20 7465 1153

+44 (0)20 7465 1204

[email protected]

[email protected]


Francis Harrison

Corporate Communications

Ricoh Co., Ltd.


[email protected]

SOURCE Ricoh Company, Ltd.

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