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Ricoh’s Business Shift Accelerates as CIOs Tackle Future Workplace Challenges

LONDON January 25, 2011

– Ricoh is Collaborating With CIOs to More Effectively Manage Knowledge and Convert it Into ‘Information Capital’ – a Businesses Most Vital Asset $300 million Carl Lamm

Turning information into a valuable business asset with Managed Document Services New technologies are empowering knowledge workers to collaborate, share and work remotely. However the Baby Boom generation (1946-1964) will leave the workforce by 2025 and they will be taking valuable knowledge with them. This can result in a loss of information capital for businesses that do not have efficient processes in place to govern it. Ricoh’s shift to a service orientated approach is enabling it to increase the way it is collaborating with the CIOs and further helping them to gain more control over their document governance. The result is that CIOs will be able to more effectively manage valuable knowledge and convert it into ‘information capital’, their businesses most vital asset. Europe EUR14 billion

Its tools and processes are based on global best practices and provide a single and coherent view of what’s happening inside a business, in relation to cost, security and sustainability. Ricoh will also support the delivery and ongoing governance of the solution to make continuous improvements and to ensure it is optimised into the future.

Enhancing its service orientated approach

Canada Europe Carl Lamm Sweden

Simon Sasaki


October 2009

October 2008

Carl Lamm April 2009 Sweden

About Ricoh

Ricoh Company, Ltd ("Ricoh Company") is a global technology leader, specialising in the office and production printing markets. Ricoh works with organisations around the world to modernise work environments and optimise document efficiency.

Europe Asia Pacific China Japan London, United Kingdom the Netherlands 31 March 2010 YEN 458.5 billion $4.5 bn YEN 2,016 billion $21bn 31 March 2010

SOURCE Ricoh Europe PLC

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