ROYAL OAK, Mich. July 12, 2011 North America
SCNA was looking to leverage their existing Microsoft investments by utilizing a CRM system that provided better visibility and reporting capabilities in order to share information across the organization. With Microsoft Dynamics CRM, SCNA will be able to provide world-class customer service that will now match the quality of cars they represent.
Jack W. Ketelhut
About Saab Automobile AB and Saab Cars North America
Sweden Gothenburg Royal Oak, Michigan
About First Tech Direct
First Tech Direct delivers industry expertise as a leading provider of Microsoft Dynamics® business solutions, including Microsoft Dynamics® AX, Microsoft Dynamics® GP, Microsoft Dynamics® SL and Microsoft Dynamics® CRM. Our team of CPAs, MBAs, Microsoft Certified Professionals, and Microsoft Certified Master Consultants are committed to help organizations plan and implement total business solutions. First Tech Direct also provides PTC®s, The Product Development Company®, range of Product Lifecycle Management (PLM) solutions for discrete manufacturing companies. Our expertise with improved information access and management, system integration, custom development, training and proven methodologies will help organizations leverage the technology that we provide to stay profitable and competitive in today’s economy.
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SOURCE First Tech Direct