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SaskPower selects CGI to provide Service Desk support for its 2,800 employees

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REGINA, SK, Feb. 16 /PRNewswire/ – CGI Group Inc., (TSX: GIB.A; NYSE: GIB), a leading provider of information technology (IT) and business process services, has been selected by SaskPower, an electrical generation, transmission, and distribution utility to provide service desk support through to 2015.

Under this agreement, awarded through SaskPower’s rigorous Vendor of Record RFP process, CGI will provide 24/7/365 service desk support to SaskPower’s 2,800 employees based in numerous locations throughout Saskatchewan, Canada. The 4.5 year agreement will be delivered by CGI’s Regina-based operations.

"SaskPower has about 467,000 customers across 71 communities who rely on our employees to support them—whether our employees work in customer service, in permits and inspection, or at a power plant or in the field, the technology they use to do their job just has to work," said Tom Kindred, Vice-President and CIO, SaskPower. "With service based on outcomes and a proven track record, we’re confident CGI is the best fit."

"CGI is pleased to partner with SaskPower on the delivery of their service desk," said Jim Dundas, Vice-President, CGI, Saskatchewan. "By providing services based on outcomes, SaskPower can be assured value, predictability and accountability."

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