Walnut, CA, August 20, 2018 –(PR.com)– ScheduleOnce, a leading online scheduling platform, today announced the release of new ground-breaking technology that gives enterprise teams greater visibility and flexibility in distributing bookings among team members.
The foundation of this technology is a new feature called resource pools. With resource pools, scheduled bookings are automatically distributed among a group of team members in the same department, location, or with any other shared characteristic. Managers can decide how bookings within each team should be distributed, whether via round robin, pooled availability, or priority-based assignment. As bookings come in, managers will have real-time visibility into booking metrics, allowing them to keep track of team members’ activities, make real-time changes, and ensure an optimal booking distribution at all times.
“Booking assignment and distribution has been a core part of ScheduleOnce from the very beginning,” said Rami Goraly, CEO of ScheduleOnce. “With the launch of resource pools, we are continuing to invest in new tools that give teams more visibility and control over how bookings are distributed.”
ScheduleOnce was the first online scheduling tool with the ability to automatically assign bookings to team members. In 2013, ScheduleOnce released this robust functionality via pooled availability. With pooled availability, the availability of multiple team members is combined and displayed to customers as a single booking calendar. Up until this functionality was launched, online scheduling was predominantly used by single users and small organizations.
Moving forwards to today, online scheduling is used by many customer-facing functions in medium and large organizations. This has lead to an increase in the need for more advanced booking assignment and management. Resource pools achieves exactly that.
To learn more about resource pools, please visit: https://www.scheduleonce.com/feature/resource-pools
ScheduleOnce is an end-to-end solution for scheduling with prospects and customers through all phases of the customer lifecycle. ScheduleOnce connects with all major calendar platforms and provide feature-rich integrations with CRMs, web conferencing systems, and other online channels. Regardless of business type or industry, ScheduleOnce allows prospects and customers to professionally engage with businesses at a time that works for everyone. Users report an up to 3x increase in conversion rates, up to 2x acceleration in time-to-engagement, and up to 50% time savings.
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