Social IT social IT
Business and IT
A number of other Service-now.com customers are already moving toward IT 3.0, including:
"IT today is not the same as it was just a few years ago. The pace of change is staggering and it is good to see IT organizations generally focused on business outcomes and serving the real needs of people. To me IT 3.0 is defined by the consumerization of IT, cloud services, the mobile worker, and ‘always on’ security. We are not far off from a realization of this vision."
Here is what industry observers are thinking about IT 3.0:
Oct. 26, 2010
IT 3.0 Paul Cash