Mid-size enterprises face many of the same business challenges as large enterprises, with the need to reduce costs and improve productivity and operational efficiency. They also require a solution that is simple and fast to deploy and use, so OpenScape UC Server Xpress has been designed with key applications pre-configured including OpenScape Unified Messaging, OpenScape Conferencing, OpenScape Contact Center and a fully featured OpenScape Voice solution. Pre-configuration reduces deployment risks and the time required to install and make operational. This helps keep start-up costs down and gets the mid-sized enterprise working with the advanced applications they require. Designed to be deployed in hours rather than days, channel partners can quickly get customers up and running, accelerating return on investment.
OpenScape UC Server Xpress includes unique tools to enable partners to improve deployment efficiency and customer service. OpenSmart Customer Data Collection captures customer-specific information such subscriber data, dial plan and routing, and generates a mass provisioning configuration file that is part of the pre-staging of the solution. Plus, a new Web-based community portal for support provides a forum for partners to discuss best practices for customer deployments, and provides access to service and documentation, trouble shooting guides, a hotline for urgent priority requests, and a searchable knowledge base.
Based on the award-winning OpenScape Voice, OpenScape UC Server and OpenScape UC Suite solutions, OpenScape UC Server Xpress delivers all of the operational and maintenance capabilities customers and partners have come to expect. This includes the OpenScape Deployment Server, which provides Auto Phone configuration capabilities, and the Common Management Portal, which allows for the management of all OpenScape UC Server Xpress solution components.
Chris Hummel North America
About Siemens Enterprise Communications
Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including voice, network infrastructure and security solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. This award-winning "Open Communications" approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company’s OpenPath® commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. Jointly owned by The Gores Group and Siemens AG, Siemens Enterprise Communications companies include Siemens Enterprise Communications, Cycos, and Enterasys Networks.
This release contains forward-looking statements based on beliefs of Siemens’ management. The words "anticipate," "believe," "estimate," "forecast," "expect," "intend," "plan," "should," and "project" are used to identify forward-looking statements. Such statements reflect the company’s current views with respect to future events and are subject to risks and uncertainties. Many factors could cause the actual results to be materially different, including, among others, changes in general economic and business conditions, changes in currency exchange rates and interest rates, introduction of competing products, lack of acceptance of new products or services and changes in business strategy. Actual results may vary materially from those projected here. Siemens does not intend or assume any obligation to update these forward-looking statements.
SOURCE Siemens Enterprise Communications