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Smartloop is the New Name of the Recime Chatbot Platform

San Francisco, CA, September 01, 2018 –(– Recime just announced that it’s core product , a SaaS platform for creating and publishing chatbots on websites, Messenger, Viber, and WeChat – is now called Smartloop. The new name embodies the team’s desire to equip brands with the tools they need to address the shifting relationship between customers and brands, to bridge this gap, and to help brands engage with their customers by using AI-powered chatbots.

“We wanted the new name to represent our conversational solution, to be simple yet powerful, to be elegant, creative, memorable and recognizable,” says Joseph Holguin, co-founder of the company. Their chatbot solution, under the new brand, has been redirected to

Smartloop also announced new pricing plans:
The company’s new free plan is now frictionless: bots are not Smartloop-branded, there are no message restrictions, no broadcasting limits and no custom field limitations. The Free plan comes with the same tools that are included in the Smartloop paid plans and will handle the first 500 users of each bot for free. The only item that is not included in the Free plan is technical support, but Smartloop offers a Facebook group where uses can ask and answer questions.

The new paid plans are with lower prices, which are based on the number of active subscribers of each bot, rather than on API calls, as it was before. The new pricing model takes into consideration the current market conditions, Smartloop’s willingness to build long-term relationships with their customers, Smartloop’s knowhow and domain knowledge, the benefits of their solution, and other factors. The Smartloop team disclosed that they are very flexible when it comes to custom chatbot pricing, such as for large bots, on-premise platform deployment, SLA, and more. In its blog, the company also announced a long list of new features, such as simplified and improved chatbot builder interface, in-product onboarding, omni-channel broadcast support, web chat and Viber-related improvements, as well its roadmap.

About Smartloop
Smartloop is a SaaS chatbot solution that helps brands engage their customers, promote new products, automate customer service, and simplify lead qualification. The solution blends chatbot building tools, multi-channel chatbot publishing support, message broadcasting, analytics and cloud infrastructure in one package, which reduces maintenance costs and decreases go to market times. Situated in San Francisco, CA, USA. Learn more on

Additional Resources
Follow Smartloop on Twitter, Facebook, LinkedIn, Google+ and Smartloop blog.

Contact Information:
Vassil Petev
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