“OCSC has never operated on a powerful collections system before,” Withrow said. “They’re now in a position to far exceed their collections goals using the technology Titanium offers.”
The court will utilize the roles and privileges functionality which allows only designated users to view and modify specific accounts and data.
“We’ve often found that collection managers assign roles to their collectors to implement security within the Titanium application,” Withrow said. “In this case, only approved collectors can access accounts and data based on their authorization level.”
The data conversion phase of implementation rectified mismatched, inaccurate data using the full-cycle layout, a methodical data mapping process that promotes sound data hygiene, while ensuring maximum business efficiency.
“The implementation team is really excited to see Titanium simplify the collections process for OCSC,” said Withrow. “Based on our original system analysis, we’ve tailored specific workflows that’ll improve their business needs.”
About CR Software
Established in 1984, CR Software (http://crsoftwarellc.com) has more than 28 years experience implementing collections recovery and debt management platforms, currently offering Titanium ORE (Open Receivables Environment), considered by industry experts the best open architecture platform on the market. CR Software offers government agencies an enhanced set of capabilities as the basis to dramatic increases in recovery revenue, as a Configurable Commercial off the Shelf (CCOTS) solution with a configuration, flexibility and security unavailable from any other software provider.
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