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Superior Multi-tasking Capability of Teradata Data Warehouse Appliance Gains Favor at Service Management Group

ATLANTA Feb. 1, 2011

NOTE to Editors and Readers:

Dennis Ehrich, chief information officer, Service Management Group

"Our clients demand immediate access to their customer satisfaction metrics. We intend to meet their expectations for a data warehouse that returns queries immediately, no matter how many people are on the system."

Ted Senemar, vice president, Teradata Corporation

" Teradata was chosen because of our superior ability to handle concurrent queries and our demonstrated industry expertise."

Relevant Information

  • SMG is a multi-national customer experience analytics agency. It conducts customer surveys and research to better understand customer and associate satisfaction in 69 countries and 26 languages.
  • Data are captured, aggregated and critically appraised for consumer insight. Reports and analysis are delivered on demand to all levels of a corporation’s hierarchy, from store managers to executive leadership. 
  • The Teradata Data Warehouse Appliance delivers more complex queries, more concurrent users, and better workload management than other appliances in the market.  
  • The Teradata Data Warehouse Appliance provides strong scalability and performance. It is built on the proven high-performance Teradata architecture, and it is optimized for deep-dive analytical analysis and fast file scans.

About Teradata

database software enterprise data warehousing data warehouse appliances consulting, enterprise analytics

the United States

SOURCE Teradata Corporation

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