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Survey: Companies Gaining Business Benefits but also Missing Opportunities with Document Imaging

NEW YORK Jan. 31, 2011

Oce Business Services

The survey highlights industry issues such as growing compliance risks and how companies are using their current records programs to obtain important business benefits. The report also spotlights records management components, such as document imaging, that are underutilized by a significant number of respondents and thus represent untapped opportunities to gain a competitive edge.

One example: more than 90 percent of the executives surveyed report that their company utilizes a paper records repository, but only 70 percent report that their organization has deployed an electronic records repository. The latter offers opportunities in the form of benefits such as reducing paper, printer and toner costs as well as improving disaster recovery, document retrieval time and staff productivity.  

In another key finding related to document imaging, only a small number of companies surveyed (9%) report that they have deployed a document imaging process in the mailroom. This represents a significant opportunity as more organizations become aware of and investigate the benefits of a digital mail solution.

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SOURCE Oce Business Services, Inc.

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