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patient satisfaction surveys

Doctors Are Increasingly Using Patient Satisfaction Surveys To Improve Performance

Similarly to any business playing in a competitive industry, doctors and medical managers are realizing that customer satisfaction is a driver for sustainable and profitable growth. In times when information means power, there is a trend to measure everything and it is not different with patient satisfaction. While some hospitals and medical practices have been using patient surveys to enhance decision making, now doctors and medical residents are also relying on surveys as a development tool. [Read More...]
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