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Service Level Management

Digital Fuel Speeds ITSM Excellence with Out of the Box SLM Solution for Service Desks

Digital Fuel®, the leader in IT Service Management (ITSM), today launched their Pre-Defined Service Level Management solution for Service Desks. The hosted, fully managed solution provides a complete out of the box SLM solution for Service Desks that contains pre-defined reports, dashboards, service level objectives (SLOs), data interfaces and best practices for running IT services in a customer-centric way. [Read More...]
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