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Transatlantic Telephone Cable

Concorde Communications, U.S. Based Answering Service, Proves to be a Reliable Telephone Answering Service for American Companies

Many call centers are based in other countries, such as India, and rely on the Transatlantic Telephone Cable to provide their services to U.S. customers. To the dismay of many American businesses, this can result in telephone support being down for undetermined periods of time if there are ever any problems with the underwater cable or general employee issues with the offshore call center, such as a language barrier. [Read More...]
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