BARCELONA, Spain Feb. 14, 2011
With ongoing pressures to maintain Customer Satisfaction (CSAT), operators must avoid the guesswork involved in isolating issues in order to reduce their mean time to repair (MTTR). As a result, a more accurate understanding of the radio network’s performance allows operators to react more quickly and eliminate any lengthy trial and error troubleshooting procedures. For example, having the accuracy to delineate between indoor or outdoor signal qualities can be the difference between proactively solving an issue BEFORE the subscriber is impacted vs. receiving a subscriber complaint that can lead to customer churn.
Developed by Groundhog Technologies, the geolocation application incorporates Google Earth 3D visualization, which enhances operators’ analytical capability on the geographical map. Integrated with OptiMon analysis capability, this combined, innovative application provides operators with the detailed information of dropped calls as well as the location and cell site in which the call was dropped.
A solution built for Network Performance & Optimization teams, the OptiMon solution’s rich set of parameters are essential in all critical service stages from network roll out to network upgrades. This includes future-proofing LTE centralized optimization SON use cases.
Other application examples and features include:
- Drop Call Visualization:
- Cell Statistics:
- Cause of Drop Call:
- Cell Level Drop Call Analysis:
February 14-17 Barcelona
About Tektronix Communications
Plano, Texas www.tektronixcommunications.com
About Groundhog Technologies
Massachusetts Institute of Technology MIT www.ghtinc.com
Tektronix is a registered trademark of Tektronix, Inc. All other trade names referenced are the service marks, trademarks or registered trademarks of their respective companies.
SOURCE Tektronix Communications