PHOENIX July 14, 2011 $5 billion Telesphere
Telesphere VideoConnect expands the company’s already broad range of cloud-based business communication solutions, such as hosted voice, hosted call center and hosted call recording for businesses.
Available to select Telesphere customers immediately, Telesphere VideoConnect features an intuitive user interface (UI) and hosted infrastructure that combine to create a nearly flat learning curve for employees.
For example, when employees place a call from a videophone or a webcam-equipped PC using a softclient, Telesphere’s infrastructure detects whether the called party also is video-enabled and, if so, automatically sets up a one-on-one video call. This design eliminates the need for employees to maintain separate videophones and additional numbers for colleagues, clients and business partners.
Telesphere’s cloud-based service features both one-on-one video calling and call bridging, enabling up to 12 simultaneous legs in a single videoconference. This vendor-agnostic approach enables participants using a wide variety of room-based videoconferencing systems, videophones and softclients to all see, talk with and hear one another immediately instead of wasting time tinkering with settings.
One-on-one Telesphere VideoConnect calls are free, while pricing for calls using the Telesphere video bridge are based on minutes and port usage. The solution is CapEx-free because it’s compatible with a wide variety of room-based, Microsoft Windows and Apple Macintosh desktops and laptops, and videoconferencing systems from numerous vendors, all blended into a seamless user experience.
The other major features of Telesphere VideoConnect are:
- Support for HD video at up to 1080p.
- Employees within the same company can use four-digit dialing for video calls.
- An intuitive UI that automatically displays the video feeds from the six most recent speakers, with the current one in the center pane.
- For videoconferences with more than two parties, a Telesphere-provided live video attendant welcomes each participant to the bridge, requests a passcode and places them in a virtual waiting area if the conference hasn’t begun. This feature enables any size business to provide a highly professional, concierge-level user experience.
- A standards-based architecture, including SIP.
- Real-time monitoring that automatically moves participants back to the waiting area if the moderator unexpectedly drops.
Elliot Gold TeleSpan Publishing Corp
the United States the United States