SAN FRANCISCO Jan. 19, 2011
When new mobile phone self-activation subscribers turn on their new devices they are guided through a short, automated activation experience directly on the handset. The user-friendly visual experience allows new subscribers to easily transfer an existing mobile number to Cbeyond from another carrier or activate a new device and receive a new phone number.
With Telespree’s self-service application, Cbeyond is able to automate device programming thus minimizing manual errors and streamlining the activation process. Enabling non-provisioned devices to be shipped to small businesses and allowing subscribers to activate their devices at their convenience creates a high level of customer satisfaction.
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SOURCE Telespree Communications