(PRWEB) March 27, 2012
thē Call Center Corporation, “Transforming The Call Center – Fueled by Imagination, Delivered with Passion,” offers a portfolio of top-rated contact center products and services, both hosted and premise-based. thē Call Center Corporation is pleased to announce an introductory price for Nuxiba call center software starting at $99 per seat per month, with a 30 day money back guarantee. Call 877-449-7012 or visit http://www.thecallcentercorp.com.
Nuxiba’s CenterWare Suite Contact Center® call center software has a user-friendly, highly-intuitive interface with all the capabilities required by administrators, supervisors and agents in a call center solution. As an IP or web-based application, Nuxiba CenterWare Suite Contact Center® is hosted or premise-based inbound, outbound and blended call center software to increase call center agent productivity and return on investment (ROI). Outbound includes automatic call dialing (ACD), predictive dialing, recording, interactive voice response (IVR) menus and scripting. Inbound includes skills based routing.
The award-winning CenterWare Suite Contact Center® features a graphically rich, interactive user interface, with simple pop-up menus and drag and drop capabilities. Supervisors and agents can be added to databases, multiple campaigns and multiple work groups immediately by dragging and dropping. By clicking on an agent, supervisors can whisper, coach, barge, define skills based routing, or reassign agents on the fly. The interface features a real-time dashboard and easy-to-read pie charts showing call disposition and agent status. The reporting screen offers multiple search options in drop down menus to drill down to the exact report required. Nuxiba’s CenterWare Suite Contact Center® solution is simple to embed into other applications — Computer telephony integration (CTI) is also included at no additional cost. Nuxiba also offers customer relationship management(CRM) for scripting and customer database integration.
“With its easy graphical user interface, Nuxiba software really sells itself,” remarked Steve Bederman, CEO, thē Call Center Corporation. “However, we want to encourage companies to try Nuxiba and so we are extending an introductory offer starting at only $99 per seat per month,” continued Steve. “We also want you to know that thē Call Center Corporation stands behind our products as the most highly rated call center products available; consequently, we are offering a 30 day money back guarantee on Nuxiba,” continued Steve. “Let us advise you on your choice of contact center technology,” said Steve. “Call us and visit thecallcentercorp.com, and see why thē Call Center Corporation is a different type of contact center solutions provider,” concluded Steve.
thē Call Center Corporation is different than other call center service firms. thē Call Center Corporation offers customers a choice of top-rated products and services on multiple platforms sourced from a variety of clients. Second, thē Call Center Corporation is staffed with experts and veterans of the contact center software industry, and offers expert advice in choosing call center products. Third, thē Call Center Corporation is customer centric and wants to hear what customers’ need through a call center product survey.
With a history of success in the call center software industry worldwide, Steve Bederman, CEO, thē Call Center Corporation, and his team have managed five different telephony providers. thē Call Center Corporation leverages its expertise in call center software to provide a consultative approach to customers. thē Call Center Corporation helps customers get to the core of their technology needs, and provides the highest rated call center solutions available to improve customer efficiency, effectiveness and return on investment.
About thē Call Center Corporation
thē Call Center Corporation, a Bederman company, is transforming the call center. One of a group of subsidiaries owned by thē Corporation, and created to fill the gap between call center software providers and customer needs in the call center market, thē Call Center Corporation is a new kind of call center company. thē Call Center Corporation recognizes customer requirements, suggests solutions from a portfolio of only highly rated products, and helps customers implement technology to improve efficiency, effectiveness and return on investment. thē Call Center Corporation is constantly aiming to improve its product line and service offerings and offers a survey of company needs to show that we are customer centric. For prospects that complete the survey and become customers of thē Call Center Corporation, Steve Bederman will send you a signed set of his Mitch Jacobs book trilogy of corporate thrillers. Visit http://www.thecallcentercorp.com or call 877-449-7012 to find out more. thē Call Center Corporation is constantly adding to its portfolio of call center products and services. Interested clients can apply to be considered at thesoftwarecorp.com/companies.
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