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TPI Index: Outsourcing Industry Sees Growth in Regional Markets, Restructurings

STAMFORD, Conn. July 20, 2011

$25 million Europe Middle East Africa Asia Pacific

$16.4 billion

John Keppel

Now in its 35th consecutive quarter, the TPI Index provides a quarterly snapshot of the sourcing industry for clients, service providers, analysts and the media. It is the industry’s authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider metrics.

At the halfway point of 2011, global TCV is down about 20 percent from last year, the Index found. However, the number of contracts awarded has dropped just 1 percent, a sign of the market’s continued movement away from large awards due to the increased use of multi-sourcing by corporations as well as their general reluctance to commit to large investments.

$1 billion $6 billion $100 million

$5.2 billion

United Kingdom The Netherlands Finland France $9.5 billion

Asia Pacific India $1.7 billion


$7 billion $8 billion $9 billion

"While the market did not have a banner first half, we expect it to rally in the second half and end the year within the historical norm," said Keppel.

About TPI

About Information Services Group

Stamford, Conn.


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