Chicago, IL July 25, 2021 –(PR.com)– BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Tuft’s students, faculty and staff.
The AI-driven services will be instrumental in increasing the institutional efficiency while reducing the administrative burden and cost. The multi-channel support service will help Tufts University to meet their goal of providing a top-quality support experience across multiple platforms.
The scope of support includes:
General IT Support
Antivirus / Security utilities
Operating System Support
Canvas® LMS Support
Computer-related issues & issues requiring additional access
Basic Instructor Grade book issues
Assignment submission failures
Course navigation & finding grades
About Tufts University:
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.
BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly.
Learn more about BlackBeltHelp: https://www.blackbelthelp.com/press-release.html
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