“With Telligent Community, we have created an online support community that’s available to our clients 24/7, empowering them to interact with their peers in common functions, and find product and support information whenever they need it,” said Dane Womble, chief operating officer of Tyler’s Local Government Division. “A vibrant online community creates a channel for client collaboration, feedback and suggestions that ultimately can help improve the solutions and services Tyler provides to our public sector clients.”
Telligent Community is social community software designed for flexibility in building customer-facing communities that achieve enterprises’ objectives for improving customer support, building brand loyalty and strengthening member networks.
“We look forward to helping Tyler Technologies deliver enhanced product support as part of the overall client experience,” said Cecilia Edwards, Senior Vice President, Client Services at Telligent. “Tyler’s strategy for incorporating Telligent Community into its client services is a testament to how online communities add value across business units within an organization.”
About Tyler Technologies, Inc.
Based in Dallas, Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector — cities, counties, schools and other government entities — to become more efficient, more accessible and more responsive to the needs of citizens. Tyler’s client base includes more than 10,000 local government offices throughout all 50 states, Canada, the Caribbean and the United Kingdom. Forbes has named Tyler one of “America’s Best Small Companies” four times in the last five years. More information about Tyler Technologies can be found at www.tylertech.com.
One of the pioneers in enterprise social community and workforce collaboration software, Telligent helps companies worldwide to implement social communities for their employees, customers and partners. Its powerful community development platform allows customers and partners to customize their community experiences and build award-winning applications on top of the platform.
Telligent differentiates itself with an ease of business and a level of confidence to which seasoned and successful organizations are accustomed. With a customer-focused culture, Telligent sets the social enterprise standard for positive business outcomes. With Telligent, thousands of organizations worldwide have created successful communities that drive collaboration, communication, innovation, networking and support, including American Marketing Association, Dell, Intel, Microsoft, Psion, U.S. Department of Defense – All Partners Access Network (APAN) and more.
Learn more about Telligent by visiting http://telligent.com.
For More Information:
Telligent Media Contacts
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+44 (0) 203 178 3012
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Dallas, TX 75252
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