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Universities having trouble staying online

SAN FRANCISCO, December 8, 2009—In a yearlong survey of university and college websites, higher education institutions may not be ready for the internet education revolution, reports the website monitoring company Uptrends (www.uptrends.com). In a random sampling of the home page of the websites for 60 universities and colleges across the United States over a 12-month period, almost 25% of universities experienced website downtime of 13 hours or more and 10% of universities experienced… downtime of 21 hours or more.  Even schools where technology education is strongest were not immune to website downtime problems.  For instance, Stanford University, in the heart of California’s Silicon Valley, experienced downtime of 14 hours and 53 minutes over the course of the study. Top 10 Most Downtime Recorded: University Name                                                      % Uptime                Hours/Minutes Offline Indiana University of Pennsylvania                       98.44%                  136 hours, 40 minutes University of Indianapolis                                       99.2%                    70 hours, 4 minutes Oberline College                                                     99.26%                  64 hours, 49 minutes Delaware State University                                     99.39%                  43 hours, 28 minutes Gallaudet University                                                99.65%                 30 hours, 39 minutes Purdue University                                                    99.69%                  27 hours, 9.6 minutes Hamline University                                                  99.8%                    17 hours, 30 minutes Indiana University                                                    99.82%                 15 hours, 45 minutes Stanford University                                                  99.83%                 14 hours, 53 minutes Brown University                                                     99.85%                  13 hours, 8.4 minutes “Colleges and universities across the US are struggling to lower skyrocketing tuition costs by offering an increasing number of courses online” said Andrew Stock, Director of North American Operations for Uptrends.  “The field of online education is still relatively new however, and this study seems to indicate that many institutions aren’t quite prepared to shift too much of their workload towards online alternatives until the reliability of their websites sees improvement”. Methodology: Using worldwide checkpoints in USA, Canada, UK, the Netherlands, Germany and Australia, Uptrends monitored the availability of websites in the study every 5 minutes for 365 days.  In cases where a website cannot be reached, a second checkpoint performed the availability check. If the website was still not available it was defined as an error. During the research period, Uptrends was not made aware of maintenance periods of the websites. Uptrends monitored the uptime of the front page of each University website only.

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