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Update VIA drivers for HP Deskjets

There is a known issue with a number of HP DeskJet USB printers and the VIA USB Host Controller chip. Friday, April 20, 2001 Title: UPDATE VIA DRIVERS FOR HP DESKJETS Blurb: There is a known issue with a number of HP DeskJet USB printers and the VIA USB Host Controller chip.

There is a known issue with a number of HP DeskJet USB printers and the VIA USB Host Controller chip. When you try an HP printer on PCs with a VIA USB Host Controller chip, there may be an error message such as “There was an error writing to USB/Deskjet printer serial #.” The error may occur some (or all) of the time. Check to see if you have a VIA controller. Click Start, Settings, and Control Panel, then double-click the System icon. Click the Device Manager tab, then scroll down until you see the Universal Serial Bus Controller. If you see an entry such as “VIA VT 83C572NT 82C586 PCI to USB Universal Host Controller,” chances are that’s where the trouble is. You can attach the printer to the PC’s parallel port to alleviate the problem, or download a USB Filter Driver patch that’s available on their Web site.

Formerly part of Computer Currents, Stephen J. Bigelow’s Computer Advisor column has been resurrected on computeruser.com as a daily tech tip column. Find Stephen at www.dlspubs.com.

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