According to Mark Axelman, VP of Sales for Vector180, “While the standard encompasses many facets of delivering the Internet to guests, the areas where the most upgrade activity is occurring are increasing bandwidth and bandwidth management, strengthening WiFi coverage throughout the whole property, improving support for corporate VPNs and upgrading equipment so that the system uses 100% commercial grade components.”
The Best Western in Center City Philadelphia recently completed their upgrade. “I didn’t want to wait until next May,” said Robert Jaeger, General Manager. “My newly installed enhanced system adds value for our guests and strengthens my competitive position compared to other hotels in our area. Vector180 did an excellent job at telling me exactly what we needed to do and what areas of my existing WiFi solution were already sufficient to meet the new requirements. They installed the upgrade with minimal disruption to my normal operations and we did not miss a beat.”
Vector180 offers Best Western properties an evaluation of their present status in comparison with the new standard. They present the results of their survey in an easy to read report card format that technical and non-technical hotel staff find useful.
Bob Kelly, Vector180 General Manager commented, “We make sure that each property will not only meet the Best Western standards, but that each system will perform to the level that guests have come to expect from a first class hotel. Our objective is to exceed both the hotel’s and customer’s expectations.’’
Vector180 is a commercial provider of reliable WiFi and surveillance systems. Its solutions are particularly suited to the hospitality sector. More information about Vector180 services can be found at www.vector180.com or by calling 215-243-6468.
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