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Virtela Named Stevie Awards Finalist for Outstanding Customer Service

DENVER Feb. 3, 2011 Virtela

B.V. Jagadeesh

Virtela’s customer support consistently outperforms both technology industry standards and the company’s own service guarantees.  In a recent survey, nine out of ten Virtela customers were satisfied or very satisfied with Virtela’s customer service as well as network performance.  Virtela’s Global Operation Centers (GOCs) are staffed 24×7 by network engineering and IT experts who proactively monitor, inspect, detect and analyze customer networks and IT infrastructure, providing personalized service to ensure the highest levels of uptime and seamless business continuity.  In contrast to traditional network and IT service providers, Virtela leverages its proprietary predictive analytics technology to prevent potential issues and to routinely open trouble tickets before customers become aware of potential issues, quickly working to resolve them before a business-impacting issue occurs.

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Vote Now: People’s Choice Stevie Award for Favorite Customer Service

People’s Choice Stevie Award for Favorite Customer Service February 11, 2011 Click here

Miami Beach, Fla. February 21, 2011

About Virtela

Virtela Technology Services Incorporated is the world’s largest independent managed network, security and cloud services company.  Virtela offers an award-winning suite of services – including managed networks, security, application acceleration and proactive infrastructure management – to midmarket and Fortune 500 customers around the world.  Virtela offers unparalleled geographic reach to more than 190 countries through its partnerships with more than 500 carriers.

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SOURCE Virtela

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