Upgrade Introduces New-and-Improved Features that Make Communicating Even Easier
ALPHARETTA, GA (PRWEB) September 16, 2014
Voclarion, a leading business communications provider with global offices outside of Atlanta and Amsterdam, today announced the formal release and rollout of its version 2.3 software, an upgrade that implements several important new features to hosted and customer premise-based users spanning North America, Europe and Asia.
Voclarion version 2.3, in development throughout 2014, introduces the following enhanced functionality to customers of all deployment and implementation types:
- G.722 support, introducing higher-quality sound
- Web-based switchboard for all users
- Video support for phone calls
- Enhanced multi-language support
- Improved call center and reporting features
- Multiple night modes
Additionally, for premise-based customers, role-based authentication has been added, allowing easier management, and function key template support provides an enhanced communications experience.
“Voclarion is a dynamic and evolving organization that delivers a dynamic, evolving business communications solution,” said Ron Arts, President and CEO of Voclarion EMEA, and Chief Architect of the 2.3 release. “Our software upgrades are the result of continual improvements to our product, and are deployed to customers quickly and without organizational disruption. We’re committed to innovating at the speed of the ever-changing marketplace, keeping our customers on the leading edge of business communications.”
Customers using the hosted offering will receive the upgrade automatically, accompanied with supporting documentation and training resources to fully leverage the new features. Premise customers are being contacted individually to assess the most seamless way to introduce the upgrade.
Looking further down Voclarion’s development roadmap, the next upgrade will be version 3.0, targeted for a second quarter 2015 release. Version 3.0 will be focused on video, mobile and cloud integration.
Voclarion is a leading business communications provider specializing in Voice over IP solutions for small and medium businesses and multi-site corporations. Offering Cloud, premise and hybrid deployment for companies of all types, Voclarion reduces costs and enhances productivity through a full suite of enterprise-grade features. For more information, visit http://www.voclarion.com.
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