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Winners Announced for the 2011 MarketTools ACE Awards

SAN FRANCISCO Feb. 15, 2011

Mike Pope

2011 MarketTools ACE Award Recipients

Thirty-six organizations earned 2011 MarketTools ACE Awards.  The 2011 winners are:  

21st Century Insurance and Financial Services; Actuate; ADT Security Services, Inc.; Allstate Insurance Company; American General Life Companies; Canon U.S.A., Inc.; Cardiac Science Corporation; CareFusion; Cbeyond; Cessna Aircraft Company; Circles; Cobalt, an ADP company; CyberSource; Deltek; Equinix, Inc.; HireRight, Inc.; Homesite Insurance; Infor; Intuit Financial Services; MAKO Surgical Corp.; Newmarket International, Inc.; Omnicell, Inc.; Pitney Bowes; Quest Software, Inc.; Roche Diagnostics Canada; Roche Diagnostics Corporation; ShoreTel; Siemens Healthcare Diagnostics; Siemens Industry, Inc.; SimplexGrinnell, a Tyco International company; Toshiba; Travel Guard; United Stationers; Ventana Medical Systems, Inc.; Waters Corporation; and Wind River Systems.

Several companies have been recognized with a MarketTools CustomerSat ACE Award three or more times since the program’s inception in 2005.  The multi-year winners are:

  • Six-time winners: CyberSource and Intuit Financial Services
  • Five-time winners: 21st Century Insurance and Financial Services and Newmarket International, Inc.
  • Four-time winners: Actuate, American General Life Companies, Deltek, HireRight, Inc., ShoreTel, Toshiba, and Waters Corporation
  • Three-time winners:  CareFusion, Cessna Aircraft Company, Infor, Siemens Industry, Inc., SimplexGrinnell, and Wind River Systems

About the MarketTools ACE Awards

October 1, 2009 September 30, 2010

About MarketTools CustomerSat Software and Services

MarketTools CustomerSat is a Web-based Enterprise Feedback Management (EFM) solution used by the world’s leading businesses to capture, analyze, and act on feedback from customers, employees, and partners. MarketTools EFM consultants are available to help CustomerSat customers get the most out of their investment in EFM, from design of satisfaction programs to advanced analysis of survey results. Through the use of comprehensive analytic tools, action management technology, and the expert knowledge of customer satisfaction consultants, MarketTools helps clients optimize satisfaction and loyalty programs that deliver high-value business impact.

About MarketTools, Inc.

MarketTools is the leading provider of software and services for enterprise feedback management (EFM) and Market Research.  The company is focused on providing leading organizations the actionable customer insights they need to make better business decisions that lead to high-value business impact.  As the first company to make online surveys widely available on the Web, MarketTools continues its market-leading position by providing the broadest range of powerful, accurate and integrated customer insight technologies that empower companies to become the most customer-centric organizations in their industries. MarketTools’ premier portfolio of technology-based insight brands includes CustomerSat™, TrueSample®, Zoomerang®, ZoomPanel® and ZoomPanel Tech™.

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Andy Kill

Airfoil PR

(650) 691-7311

[email protected]

SOURCE MarketTools, Inc.

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