- Participate nationally in assisting veterans from across the country and their families in getting back to the workplace
- Leverage a large, highly-committed and skilled workforce which may be distant from their existing centers
- Share in the Work Opportunity Tax Credits through the VOW to Hire Heroes Act of 2011
- Benefit from WorkSpace’s nationwide, voice-enabled unified communications platform which is uniquely integrated with the Microsoft® Lync™ platform
“There are any number of service alternatives we can provide for our clients depending on their business model and goals,” says Bryan DiGiorgio, CEO of WorkSpace Communications. “We can meet their needs on multiple fronts. At the most basic level, we offer a solution that enables companies to provide their customers with world-class service utilizing some of the best and brightest our country has to offer.”
The WorkSpace management team has in-depth experience from both client-side and contact center environments, and works with each client to understand their needs and develop the operational structure and solution that meets them. Services range from at-home agent support and customer experience measurement to consultative expertise and analyses, centralized operational governance and best-practice processes in staffing, call reporting and forecasting. This comprehensive portfolio of contact center solutions enables WorkSpace to offer clients the benefits of efficient, well-run domestic contact center solutions – all while helping to put our returning heroes to work.
For more information on the WorkSpace Warriors program, please visit http://www.workspacecommunications.com/workspace-warrior/.
About WorkSpace Communications
WorkSpace Communications, headquartered in Kansas City, is a leading cloud-based, software-as-a-service office infrastructure and services provider. Its voice-enabled unified communication and collaboration platform delivers enterprise-class voice services with a nationwide footprint and is uniquely integrated with the Microsoft® Lync™ platform. Workspace Communications’ cloud services range from hosted VoIP, email, audio/video conferencing, and web-based desksharing, to Microsoft® SharePoint and virtual private servers. Through its contact center division, WorkSpace Contact Center Solutions, the company delivers a number of solutions ranging from in-center and at-home live agent support, centralized call center and vendor management, and managed support services. The combination of Workspace Communications’ services enables the company to support its clients in reducing costs, driving productivity and enabling mobility. Visit http://www.workspacecommunications.com for more information.
For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2012/3/prweb9260030.htm