The City explains that Cheyenne was ready to replace its legacy software that had been in place for 25 years in order to improve application functionality and customer support. “We did not have Planning & Zoning and Code Enforcement modules running on our previous system because the land file would not allow parcels and we could not enter by address,” explained Theresa Snyder, Director of Information Technology. Planning & Zoning allows the City to track projects as they move through the planning process, to the approval process and finally the completion. Code Enforcement tracks and records infractions. A case number is automatically assigned, and the case is then tracked until the party comes into compliance. “We have enhanced our Community Development services by deploying these two new modules,” said Synder.
“In the market place today, the public sector is being challenged to find a system capable of meeting both existing and future functional requirements with seamless integration between modules, an intuitive user interface design, a native Internet architecture, and the ability to generate reports using standard Microsoft™ Office products,” explained Snyder. “The Innoprise Suite of software provides us with the tools to improve departmental efficiency, reporting capabilities and customer service,” added Snyder.
For additional information contact:
MS Govern, a division of Harris Computer Systems
Harris is a wholly owned subsidiary of Constellation and is a leading provider of Financial Management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government, public power and waste entities as well as school districts throughout North America. Harris’ focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at www.harriscomputer.com or call 888-847-7747.
Click here to read the full story: Wyoming’s City of Cheyenne Goes Live on Innoprise Community Development Software